By accessing, browsing, or purchasing from the Site, you agree to be bound by these Terms and by our Privacy Policy and Refund and Return Policy, which are incorporated herein by reference. If you do not agree to these Terms, you must not use the Site or place an order.

1. About Us

My Perfect Industry supplies professional dental instruments, equipment, and related products to dental professionals, clinics, laboratories, institutions, distributors, and other business buyers. Our products are intended for professional use only, unless expressly stated otherwise on the product page.

2. Eligibility and Professional Use

By placing an order, you represent and warrant that:

• You are at least 18 years of age and legally capable of entering into a binding contract.
• If purchasing on behalf of a business, clinic, or institution, you are authorised to bind that entity to these Terms.
• You are a qualified dental professional, a legitimate dental business, or an authorised procurement representative.
• You will use the products only for lawful professional purposes and in accordance with all applicable laws, regulations, and manufacturer instructions.

We reserve the right to verify your professional status or business credentials and to refuse, suspend, or cancel any order or account where eligibility cannot be confirmed.

3. Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, specifications, images, and pricing are accurate. However, slight variations may occur due to manufacturing processes, product updates, packaging changes, display settings, or photography.

Product images are for illustrative purposes only. The actual product delivered may differ slightly in appearance, packaging, or markings. Manufacturer specifications and the physical product labelling take precedence over website images or descriptions.

Products sold by My Perfect Industry may be subject to regulation by the U.S. Food and Drug Administration (FDA) and state or local regulatory agencies. Some dental devices are restricted to prescription use or professional use only. You are solely responsible for ensuring that you are legally permitted to purchase, possess, and use the products ordered in your jurisdiction.

Nothing on this Site constitutes medical, clinical, or professional advice. Product information is provided for purchasing guidance only. Clinical selection and use of any instrument must be made by a qualified professional exercising independent clinical judgement.

4. Orders and Acceptance

Placing an order through the Site constitutes an offer to purchase the selected products. A binding contract is formed only when we send you a written order confirmation or dispatch notification, whichever occurs first.

We reserve the right, at our sole discretion, to refuse, limit, or cancel any order for reasons including, but not limited to:

• Product unavailability or inventory errors
• Pricing or listing errors
• Suspected fraud or unauthorised transactions
• Failure to verify professional eligibility or payment authorisation
• Shipping restrictions or regulatory limitations
• Suspected violation of these Terms

If an order is cancelled after payment has been received, a full refund will be issued to the original payment method.

5. Pricing, Taxes, and Duties

All prices displayed on the Site are in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without prior notice.

Unless expressly stated otherwise at checkout, listed prices do not include :

Sales tax, VAT, or GST Customs duties, tariffs, or import taxes Brokerage fees or customs clearance charges Destination-country regulatory or handling fees

For international orders, you (the customer) are solely responsible for all applicable duties, taxes, and import fees imposed by your destination country. These charges are determined by your local customs authority and are not collected by My Perfect Industry. Refusal to pay applicable duties may result in the shipment being abandoned or returned, and you will not be entitled to a refund of the original purchase price or shipping costs in such cases.

6. Payment

We accept the payment methods displayed at checkout. Payment information is processed by third-party payment providers, and we do not store full payment card details on our servers.

An order is not confirmed until payment has been successfully authorised. If payment is declined or reversed, we may suspend or cancel the order without liability.

7. Shipping and Delivery

We offer domestic and international shipping. Shipping times provided at checkout or in order confirmations are estimates only and are not guaranteed. Delivery may be delayed due to carrier issues, customs clearance, weather, government restrictions, or other circumstances beyond our reasonable control.

Risk of loss and title for products pass to you upon delivery to the carrier, unless otherwise agreed in writing. You are responsible for providing accurate shipping information. Additional charges resulting from incorrect addresses or failed delivery attempts are your responsibility.

8. Returns and Refunds

Our Refund and Return Policy, available on the Site, governs all returns, refunds, and exchanges. By placing an order, you agree to the terms of that policy, including the eligibility conditions, return windows, and hygiene and safety restrictions applicable to dental instruments.

Used, sterilised, or opened sterile products cannot be returned for health and safety reasons, except where the product is defective or was incorrectly supplied.

9. Warranty and Defective Products

We warrant that our products will be free from material manufacturing defects for a period of twelve (12) months from the date of delivery, unless a different warranty period is stated on the product page or manufacturer documentation.

This warranty does not cover :

Normal wear and tear from clinical use Damage caused by misuse, accidental drops, bending, or unauthorised modification Corrosion or damage resulting from improper sterilisation, poor water quality, or improper storage Sharpening, re-sharpening, or routine maintenance Products that have been altered or repaired by any party other than us or an authorised service provider

To make a warranty claim, you must contact us with proof of purchase and clear photographic or video evidence of the defect. Defective products will be repaired, replaced, or refunded at our sole discretion.

10. Limitation of Liability

To the fullest extent permitted by applicable law, My Perfect Industry shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, loss of data, or clinical or professional consequences arising from the use or misuse of our products.

Our total aggregate liability arising out of or relating to any order or these Terms shall not exceed the total amount paid by you for the products giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be lawfully excluded or limited, including liability for death or personal injury caused by negligence, fraud, or any other statutory rights that cannot be waived.

You acknowledge that you are solely responsible for the selection, use, sterilisation, maintenance, and clinical application of any product purchased from us, and for ensuring that all users are appropriately trained and qualified.

All content on the Site, including text, graphics, logos, product images, specifications, and software, is the property of My Perfect Industry or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, scrape, mirror, or commercially exploit any portion of the Site without our express written permission. Product names, model numbers, and manufacturer trademarks referenced on the Site remain the property of their respective owners and are used for identification purposes only.

12. Acceptable Use of the Site

You agree not to:

• Use the Site for any unlawful, fraudulent, or unauthorised purpose
• Attempt to gain unauthorised access to the Site, other users’ accounts, or our systems
• Interfere with the security, functionality, or availability of the Site
• Upload or transmit malicious code, viruses, or harmful material
• Use automated scraping, bots, or data-mining tools without our written consent
• Misrepresent your identity, professional status, or affiliation with any organisation

We reserve the right to suspend or terminate access to the Site for any user who violates these provisions.

13. Regulatory Compliance and Export Restrictions

You agree to comply with all applicable local, state, national, and international laws and regulations relating to the purchase, possession, use, and resale of dental instruments and medical devices. This includes, where applicable, FDA regulations, state licensing and distribution requirements, and export control laws.

You may not export, re-export, or transfer any product to any country, entity, or individual prohibited by applicable export control or sanctions laws. You are responsible for obtaining any required export licences or authorisations.

14. Indemnification

You agree to indemnify, defend, and hold harmless My Perfect Industry, its officers, directors, employees, agents, and suppliers from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

• Your violation of these Terms
• Your misuse of any product
• Your violation of any applicable law or regulation
• Any claim that your use of the Site infringed the rights of a third party

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State] , United States, without regard to its conflict of law principles.

Any dispute arising out of or relating to these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the state or federal courts located in [Insert County/State] . You agree to submit to the personal jurisdiction of such courts.

Before initiating any formal legal proceeding, you agree to attempt to resolve the dispute informally by contacting us in writing and allowing a reasonable opportunity for resolution.

16. Changes to These Terms

We may update or modify these Terms from time to time to reflect changes in our business practices, legal requirements, or Site functionality. The “Last Updated” date at the top of this page indicates when the Terms were last revised. Your continued use of the Site after any such changes constitutes your acceptance of the revised Terms.

17. Severability and Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.